Shipping Policy

Effective Date: January 17, 2025

At GemsSglow, we are committed to ensuring that your orders are delivered promptly and securely. Please review our Shipping Policy for details about our shipping process and terms.

1. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

  • We offer the following shipping options:
    • Standard Shipping: Delivery within 5-7 business days.
    • Expedited Shipping: Delivery within 2-3 business days.
  • Delivery times are estimates and may vary depending on your location and shipping carrier delays.

3. Shipping Rates

  • Shipping costs are calculated based on the shipping method, destination, and total weight of your order.
  • Shipping fees will be displayed at checkout before payment.

4. Order Tracking

  • Once your order is shipped, you will receive an email with tracking information and a link to monitor your package’s status.

5. Shipping Restrictions

  • Currently, we ship only within the United States.
  • Certain items may have shipping restrictions due to size, weight, or legal regulations.

6. Undeliverable Packages

  • If a package is undeliverable due to an incorrect address provided by the customer, the customer will be responsible for additional shipping costs.
  • Please ensure your shipping address is accurate and complete when placing an order.

7. Lost or Damaged Packages

  • If your package is lost or arrives damaged, contact us at contact@gemssglow.com within 7 days of the expected delivery date. We will assist you in resolving the issue with the shipping carrier.

8. Free Shipping

  • Free shipping may be offered on orders meeting specific promotional criteria. Details will be provided during promotional periods.

Contact Us
For any questions or concerns about our Shipping Policy, please contact us:
Phone: (928) 314-0678
Email: contact@gemssglow.com
Address: 4312 S 5th Ave #1/2 E, Yuma, Arizona (AZ), 85364

Thank you for choosing GemsSglow. We are dedicated to providing a smooth and reliable shipping experience!